The Internet is rippling with reports from some iPhone buyers that they are having massive headaches activating the devices on AT&T's network.
Spokespeople for AT&T and Apple insist there are no significant activation issues but tell that to the dozens who are posting that – 24 hours after they bought the phones – they still can't get them working.
Free Press reader Liz Smith Yeats has been sharing her frustrations with me via e-mail. She's called Apple and AT&T repeatedly with no success.
“This is a train-wreck waiting to happen if all these phones are out there and AT&T can't get it together and activate them,” she says.
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Late Saturday – still without a working iPhone – she notes:
“My husband has been reviewing the Apple Discussion boards in the hopes of getting me in off the ledge. Apparently I am not alone. It is sounding like anyone who had a non-standard or non-current rate plan with AT&T has dropped through the cracks. (We had a minor discount via husband's work) These less-used rate codes weren't mapped properly to the new plans, and so they need manual intervention.”
One of the Apple discussion boards is filling up with grumbles. Some were starting to report success in getting activation late Saturday, after long delays.
Apple and AT&T haven't disclosed how many iPhones have been sold so far but whatever the number, it seems like the task of pairing them to the network has overwhelmed the AT&T network in some places.
