Beginning today, owners of 2011 Cadillac models can access their vehicle information and OnStar services right from their smart phones. The myCadillac and OnStar MyLink applications, available as free downloads, provide drivers with unprecedented connectivity to their vehicles from their Android or Apple iPhone device.
“Cadillac is focused on delivering the best ownership experience of any luxury brand,” said Don Butler, vice president, Cadillac marketing. “Now, Cadillac customers can schedule a service appointment using their smartphone, take advantage of complimentary transportation while their vehicle is in service, and have the service cost covered by the Cadillac Premium Care Maintenance program.”
Features of the myCadillac and OnStar MyLink apps fall into three categories: location-based services, vehicle-specific information, and OnStar connectivity features.
The location-based services include a parking reminder that allows drivers to save their parking location to a GPS-enabled map, set a timer to track how much time they have on the parking meter, and even add a note or photo with details about their parking location. If they return to a flat tire, the driver can use the app to request roadside assistance or to locate the closest Cadillac dealership and schedule a service appointment.
Vehicle-specific information is accessible after scanning the vehicle identification number using the smart-phone camera. These features include searchable content for the most-commonly accessed information in the owner’s manual, such as directions saving radio presets. The app also provides explanations of warning lights and indicators on the vehicle instrument panel at the touch of a button.
In addition, myCadillac integrates with the OnStar MyLink app to access exclusive OnStar technologies. Through OnStar’s unique connection to the vehicle, owners can send remote vehicle commands such as unlocking or locking the doors, and starting the engine. In addition, owners can access key diagnostic information, including fuel tank level and range, remaining oil life, current and recommended tire pressure and lifetime average miles per gallon. The diagnostic information is current as of the last vehicle start, giving OnStar subscribers an up-to-date health report of their vehicle anytime they need it.
myCadillac and OnStar MyLink are currently available for download, free of charge, from www.apple.com, or from www.android.com.
Cadillac Premium Care Maintenance program, introduced for the 2011 model year, provides owners with frequently required maintenance services for the first four years or 50,000 miles as it seeks to build the best customer service experience in the luxury segment. Cadillac owners also get:
- Five-year, 100,000-mile Powertrain warranty along with standard 24/7 Roadside Assistance and Courtesy Transportation.
- Four-year, 50,000-mile vehicle bumper-to-bumper warranty coverage.
- Standard one-year OnStar Directions and Connections plan, which includes Automatic Crash Response, Turn-by-Turn Navigation, Vehicle Diagnostics and Stolen Vehicle Assistance.
- Standard XM Radio with a three-month trial.
In 2009, Cadillac placed second in the industry in both the Sales Satisfaction Index and Customer Satisfaction Index studies from J.D. Power & Associates. A survey by AutoPacific of 2010 new vehicle buyers rated Cadillac No. 1 in total satisfaction.
